Register
For new or prospective customers. Use Register to create your website account.
Customer RegistrationCustomer Help
CUSTOMER GUIDE
All the information you need in one place
A simple guide for new and existing Rainbow Network customers covering registration, login, bill payment, Client Portal, Mobile App, new connection requests and support.
Customer Login
Customers who have created a website account can use Login to access their website account and dashboard.
Customer LoginRainbow Network App
Existing customers can use the Android App for billing and customer service.
Download from Google PlayClient Portal
If you are already a Rainbow Network customer, use your Client Code to register in the external billing/CRM portal.
Client Portal RegistrationNew Connection
For a new Internet connection, submit your name, mobile number, address and preferred package. Our representative will contact you after receiving the request.
Apply for New ConnectionSupport Ticket
For an Internet problem or complaint, create a Support Ticket from the Rainbow Network App or Client Portal. This helps our team record and follow up on the issue properly.
CLIENT CODE
Where can I find my Client Code?
Your Client Code is your Rainbow Network customer identifier. You may need it for Client Portal registration and as a payment reference.
Check your Internet bill, customer information or documents provided by Rainbow Network for your Client Code. If you cannot find it, contact our support team before making a payment so the correct code can be confirmed.
The exact location of the Client Code may vary by billing document.
BILL PAYMENT GUIDEOnline Bill PaymentPayment Instructions
How to Pay Your Internet Bill
01
Keep your Client Code ready
If a Reference is requested during payment, enter your correct Client Code.
02
Select a Payment Method
Choose bKash, Nagad or Online Bill Payment.
03
Complete Your Payment
Complete the payment and keep your transaction information.
WHATSAPP SUPPORT
📢 Rainbow Network WhatsApp Support
❌ Please do not make WhatsApp Calls.
Support on this WhatsApp number is provided by Message only.
When messaging on WhatsApp, please include the following information where possible:
- User ID / Client Code
- Name
- Address
- Brief description of the problem
- Screenshot / Photo / Video when needed
📞 For faster support by phone
Contact our Hotline:
01833-15001009639-150010📲 Support is not provided through WhatsApp Calls. If necessary, our Support Team will call you.
QUICK GUIDE
Which support method should you use?
Internet problem / complaintSupport Ticket
Need support by messageWhatsApp Message
Need to speak by phone quicklyHotline
Bill / Billing ServiceClient Portal / App
New ConnectionNew Connection Form
Need your Client CodeBill / Customer Information / Support